EFFORTLESS SOUTHERN STYLEFOR EVERY DAY AND GAME DAY
In-Store Pick Up
While we carry a wide range of clothing designers, most styles fall within our general size chart below, unless otherwise indicated within the product information. If you have specific questions about size, please do not hesitate to reach out to us! We will help you select the best size for you!
To complete your return, please CLICK HERE to access our Return Portal to begin the return process. Once you complete the return request, you will receive an e-mail with return shipping instructions.
If you would like to complete an exchange, please contact us at email@example.com.
If you do not love your purchase, just send it back to us within 14 days of the confirmed delivery date of the original purchase.
Items eligible for return must be in original, unused, unwashed, and unworn condition with all original tags attached.
Holiday Extended Return Policy: Purchases made from November 25, 2021 - December 9, 2021, may be returned for a full refund, exchange, or store credit up to 14 days after Christmas (January 8, 2022.) Returns or Exchanges for these purchases will not be accepted after January 8, 2022. Purchases made on or after December 10, 2021, may be returned for a full refund by January 8, 2022, and will follow our usual policy of returning within 30 days of the original purchase to complete an exchange or receive for store credit. After 30 days, no returns or exchanges will be accepted.
Please note:all jewelry and accessory purchases are FINAL SALE. All styles from our Semi-Annual Sale and/or Clearance Sale section are FINAL SALE. Due to deep discounts on these sale styles, returns will not be accepted on Clearance items. All Sale styles are marked FINAL SALE on the website. If you have any questions on clearance, please do not hesitate to reach out.
If your return request isn't going through, be sure to check if it has been over 14 days since your order was delivered or if any FINAL SALE styles are in your order.
Please note: if items are returned after 15 days of the confirmed delivery date of the original purchase, refunds will only be issued for Store Credit via gift card. In order to keep styles fresh and price points low, no exchanges and/or returns will be accepted after 30 days of your original purchase. If ineligible return items or final sale items are received as a return, the customer will be invoiced for the cost of return shipping or the ineligible return items will be donated to charity.
Returns made within our return policy are issued back to the original form of payment. In order to keep prices low, the original shipping costs and return postage for discretionary returns will be the customer’s responsibility. Bows & Arrows is not responsible for returns that are lost in transit during shipping, therefore to minimize this risk, we recommend using a form of shipping that offers a tracking number and insures the value of the package.
Please follow the care instructions provided on the inside tag of each item purchased. Bows & Arrows is not responsible for any items that may become damaged in the wash or dryer.
We stand by our products. In the unlikely event that we have shipped the wrong color, size, or defective merchandise, please let us know within 48 hours of receipt and we will make it right. Bows & Arrows will cover shipping charges associated with resolution of any defective or incorrect items. Please allow 7 working days for a refund to be processed.